Moving into the eighth part of this series on event apps, we’ll look at ways to truly impress your guests with suggestions that utilize apps to personalize an experience just for them! Although your event app has thoroughly covered organization, personalization takes it to a new level; these options and suggestions are about MORE than just keeping tabs on the schedule. Consider the following possibilities for creating an event app that feels (and IS) uniquely tailored for each attendee.
Create your own custom schedule – each attendee is participating in the same event; however, each attendee will have a different experience. That experience begins with the unique goals they bring to the conference, meeting, or trade show. Whether they’re exhibiting, speaking, networking, researching, reporting, or problem-solving, every attendee sees your event through the lens of their individual perspective. They need ways to boil potential activities down to a concentrated form which filters out the most relevant opportunities for them—a custom schedule that provides them with an individualized view of event info!
Personalized agendas – for meetings, sessions, and conferences, integrating personalized agendas into your event app is an excellent way to help increase productivity, providing attendees with precisely the information they need to ensure that they’re prepared, before and during sessions.
Customized landing pages – customized landing pages help set the tone for your event. Use landing pages to kick off each day of an event or to put the focus on different facets of your event’s mission. Customized landed pages are also an excellent opportunity for sponsorships!
Personalized bookmarks – we’re all familiar with bookmarks. Within the context of your event app, personalized bookmarks are an invaluable tool for allowing attendees to keep tabs on the ideas, sessions, documents, forums, speakers, and fellow attendees that are most useful to them.
Customized private meeting scheduling – even without an event app, it’s not difficult to arrange a private meeting with someone; however, a good event app should make it possible to arrange private meeting scheduling with the touch of a button. Ideally, attendees will receive a customized list of potential networking contacts, select a fellow attendee with whom they’d like to meet, set a time and receive confirmation, and—most importantly—be given a private meeting room onsite. All of these things can happen through the convenience of your event app—customized for them.
Continuing with this series, we’ll discuss the miraculous ways that your event app can keep every guest, visitor, exhibitor, and attendee instantly updated. Next week—“How to Succeed with Event Apps—Part Nine: The Power of Real-Time.”
CRE has digital signage, touch screen kiosks, iPad rentals, laptops, and other event technology that can help you produce a truly stunning event! Give us a call today! 877-266-7725
In the seventh part of this series on event apps, we’ll continue examining the social networking options that can enhance your app. Studies show that many event attendees choose to return to business events year after year because of the chance to renew social connections they’ve formed with colleagues. Clearly, social networking benefits an event on multiple levels by helping businesses, helping attendees, and self-promoting the event itself—increasing attendance for the future.
In our previous post, we discussed LinkedIn, personalized lists, social sharing, Twitter conversations, and meeting scheduling. Moving forward with more options, consider the following possibilities:
Forums – forums are a wonderful opportunity for allowing easy communication. Whether your forums are digital meet-and-greets, problem-solving, or brainstorming sessions, they’re an excellent way to start conversations and gauge the feel of the crowd—or the industry!
Facilitated Follow-through – your exhibitors and attendees need to take their contacts to the next level. Check to see if your app allows easy integration with Customer Relationship Management tools.
Community Wall – social sharing is very valuable when you present it on a community wall. If your attendees and exhibitors extend their social media mentions outside the realm of your event, this certainly helps spread the scope of your event marketing to new and potentially valuable territory; however, there’s a lot to be said for ensuring that you have a great running feed of ideas, comments, experiences, and memories populating a community wall dedicated to the event itself. What better way to present the lively culture that you’ve created?
Team Building – depending on the type of event, team building may be part of your mission. If this is the case, the social networking in your event app can be tailored to bring groups together for meetings, content, games, and sessions that are specifically for them.
Networking Games – in the future, we’ll run an entire series devoted to the vast and rapidly expanding world of networking games! For the purposes of this series, remember that games have always been a way of bringing people together for fun. In fact, games have been a part of human social networking and interaction . . . most likely since the time of cave paintings. Feel free to read our article, Gamification for Events, giving more detail on the amazing benefits that gamification is having on corporate culture and events!
Year-round Engagement – catching up with friends and colleagues is one of the benefits of attending events and conferences. If your event app allows attendees to forge strong new business contacts, you’re much more likely to see increased attendance time after time!
Next week we’ll discuss how to really impress your attendees, in the post, “How to Succeed with Event Apps—Part Eight: Personalization.”
CRE has all the technology that you need to make your business event successful! Our Digital Signage, Touch Screen rentals, Interactive Kiosks , iPads and iPad minis can enhance your event and increase your app adoption rate. Give us a call today! 877-266-7725
In the sixth part of this series on event apps, we’ll discuss one of the mainstays of the modern app—Social Networking. Certainly, if there’s one thing that technology has advanced and encouraged for us, it’s our ability to be “connected”; event apps are no different. However, the social networking that happens at business events is, in many ways, more important than the everyday round of “Likes” and “Plus Ones” that we do in our personal digital socializing. Social networking in the business world can mean a difference of millions of dollars in sales and revenue. Undoubtedly, an event app needs a particular kind of format—one that keeps the focus on the business at hand!
Ideally, the social networking features of your app will collect and distribute valuable information—information that allows your attendees to bypass all the basic details and helps them connect with the right people—knowing names, knowing faces, knowing companies, and getting straight into productive meetings.
What social networking opportunities can a good event app provide?
Advanced LinkedIn – LinkedIn has risen to the surface as THE social networking site for our professional lives. With its focus on our work, job skills, education, achievements, and contacts, it is the perfect foundation for event networking. The best event apps utilize the extensive information on attendees’ LinkedIn profiles—providing the most complete data, while also saving guests the tedious task of re-entering their information for a single event profile. A LinkedIn connection adds the extra benefits of importing their professional profile photo and syncing their professional contacts.
Personalized Lists – happily, gone are the days when event attendees needed to wander the floors, scrambling to read name tags. A good event app will immediately help attendees locate similar and complimentary guests, exhibitors, sponsors, and speakers.
Social Sharing – your app should allow your guests to share their thoughts freely in the form of comments, posts, photos, and tweets. Let these streams-of-consciousness be shared within a special feed dedicated to the event, as well as whatever external social media platform(s) your guests prefer. (TIP: a video wall is an excellent place to display social media activity!)
Twitter Conversations – let your app ease communication by making it simple to connect with other attendees through Twitter.
Meeting Scheduling – your event may be designed for meetings to occur in general sessions, but if possible, allow direct meeting scheduling between guests. Your app is the most direct way for guests to identify important contacts and schedule meetings.
Stay tuned as we continue with this topic—“How to Succeed with Event Apps—Part Seven: More Social Networking!”
CRE has the iPad rentals, laptops, digital signage, and Interactive Kiosks that can enhance your event and increase your app adoption rate. Give us a call today! 877-266-7725
Your attendees have stepped through the door with your event app guiding them along their route. Now that they’ve arrived, they’re ready to begin information sharing and networking—the reasons they came to the event. However, a trade show, exposition, conference, or meeting is a whirlwind of activity and information. A well-designed event app helps event attendees organize all of the information and potential of a business event.
After maps and wayfinding, the next stage of organization for your event app should revolve around the agenda and scheduling. Your attendees may be asking themselves the following questions that your event app can answer:
Which speakers are most exciting?
Which breakout sessions would I find most helpful?
Which exhibitors are most relevant to me?
You event app should have a searchable agenda with detailed information on the meetings, speakers, presentations, demonstrations, sessions, and exhibitors. Attendees should be able to:
easily search through opportunities
select the options that interest them the most
quickly access exhibitor and speaker pages that help them decide which sessions to attend
move information on that session into their personal schedule
receive reminders and wayfinding information specific to their selections
access session presentation slides, speaker notes, and documents related to the sessions
For additional organizational support, your app can provide:
Documents and abstracts – if the goal of any business event is to facilitate networking and information-sharing, then your app should allow attendees to easily gather the materials they need on the sessions they’ve attended. Activate document viewing and sharing.
Virtual literature – promotional pamphlets and light informational reading can be presented and distributed through connections on the app for speakers, sessions, services and exhibitors.
Notes and note taking – present note taking and voice recording options that allow attendees to capture important ideas or comments on sessions they attend.
To-Do lists – allow list-making to help attendees accomplish their goals.
Personal online briefcase – this service allows attendees quick and easy access to the relevant information that they would like to distribute about themselves and their business.
Registration, check-ins and ticketing – from event registration to session check-ins, your event app needs to gather attendee information and collect data on floor tracking. Use your app to facilitate this detail for attendees so that you can provide detailed data for your clients.
Reservations – room booking and sponsored suite reservations are an excellent additional service.
Table arrangements – make this step easier on yourself, your staff, and your guests. Let everyone know where they “stand” with seating.
Translation services – a quick translation service or multiple language app may be useful depending on your industry and event location.
Multiple events – if you’re lucky enough to have regular events and repeat visitors, your app should immediately connect them with information about your events—past, present, and future.
Lead retrieval – for both attendees and exhibitors, gathering information on potential business leads is critical!
Stay tuned to this series! Next week—“How to Succeed with Event Apps—Part Six: Social Networking.”
CRE has Event Production Technology and the latest hardware to support your business event. Whether you need iPads rentals, Charging Stations or Interactive Kiosks, give us a call today! 877-266-7725
In the fourth part of this series on event apps, we’ll discuss the foundation of wayfinding. Your event attendees are guests, many of whom are new to your conference, meeting, or trade show venue. From the moment your attendees leave their home or office, your event app should be in place—showing them the path directly to your registration desk.
Hopefully, your event app has been live and active FAR before your event occurs. If so, you’re in the position to help guide your attendees as they make their own travel and accommodation plans. Consider building the following local and regional information into your app, providing extra convenience and allowing your guests to build a better overall experience:
Detailed hotel options with easy reservations
Local restaurant choices
Supplemental services such as dry cleaning, printing, and office supplies
Shopping for recreation or last minute personal items
Local attractions for after hours, sight-seeing, or places of interest
Local airports, travel, and flight information
As soon as your guests reach the venue, they should receive detailed on-sight navigation information, such as highly interactive venue or trade show floor maps. These maps should have searching and zooming capabilities, links for speaker profiles and exhibitor pages—helping your attendees navigate the venue itself and obtain the services and sessions that they need. Your interactive maps can contain any or all of the following options:
Interactive floor plans
Registration location and information
Location and scheduling for sessions
Searching, zooming, and printing
Explore the full potential of interactive show mapping with these two services:
MapYourShow – The interactive floor plan and integrated directory are the meat and potatoes of this event mapping service—assisting you with management, sponsorships, floor plan creation, exhibition, and attendance.
ExpoRep – Beginning with your map, this service rebuilds it using their software—creating an interactive map from nearly any file type. They add your branding, provide training, and offer tools to manage inventory. Their maps provide access to full exhibitor profiles, searching, booth types, availability, registration, and sponsors. They can also include documents or additional relevant links, such as exhibitor contracts and important show information.
Stay tuned to this series! Next week—“How to Succeed with Event Apps—Part Five: Organization.”
In the third part of this series on event apps, we’ll discuss what your attendees most want and need from your app. Boiled down to the very basics, your attendees want NAVIGATION—they need help finding their way through the masses of possibilities and volumes of information available regarding your event. Let’s look at the different ways that navigation applies across multiple aspects of the event experience.
Maps and Local Info– in its simplest form, navigation applies to where your attendees are going. Where are they trying to end up, and how do they get there? If your app does nothing more, it should help attendees find their way through your venue to the sessions and amenities that they need.
Organization – your event provides a tremendous number of opportunities, but it also adds to an attendee’s work and stress load. Your event app must help attendees filter through the possibilities; it needs to make planning easier for your guests. Ideally, guests can search through sessions or exhibitors by keywords—then immediately plan them into their calendar and locate them within the venue.
Social Networking – attendees take the time to come to events for two reasons – gathering information and making contacts. Your app needs to help attendees navigate through the crowds of people and find the contacts that are most useful and valuable for them. These days, everyone has a social media network that they prefer for business and professional use. Attendees will expect advanced networking possibilities from your event app. Your app needs to provide a convenient, concentrated platform where digital contacts can be formed within the framework of your event and where the conversations are focused on the experiences of the event itself.
Personalization – beginning with the event agenda, attendees want to create their own path and forge their own experience, one that is tailored to their unique business needs. The ideal event app makes it easy for guests to carve their own personalized itinerary from the overall offerings—letting them get in and out with exactly the information they needed and with their goals achieved.
Real-time Notification – with instant messaging a standard now, your event app needs to instantaneously deliver changes and reminders directly to guests. It should also facilitate messaging between event participants, creating another opportunity for networking.
Ratings and Feedback – your guests have strong ideas about what they like and don’t like, and it’s best to allow comments as the experience is occurring. Allowing ratings during an event helps everyone—attendees can see which sessions, speakers, and exhibitors are most worth their time, exhibitors have a chance to receive constructive criticism, and you, as an event manager, can see what’s working and what’s not, making a better experience overall.
Stay tuned to this series, as we delve into specific details on how to achieve each of these! Next week—“How to Succeed with Event Apps—Part Four: Maps and More!”
In the second part of this series on event apps, we’ll discuss two technological breakthroughs that are revolutionizing the event attendee experience. An event app is a unique tool, custom-designed to provide your attendees with all of the relevant meeting, conference, convention, trade show and information that they could ever want—as well as useful knowledge about the area surrounding the venue. It’s an excellent opportunity to provide services for your event visitors, exhibitors, and sponsors—vital services such as information and networking potential. The success of your event app can GREATLY enhance the overall success of your event!
As you begin development of your app, consider these amazing technological breakthroughs that can open a WORLD of opportunities for engaging attendees.
iBeacons – Apple’s offering in the world of device-based location services, iBeacons are a way to create truly customized content delivery. Unlike GPS, which provides geographic location, beacons are a low-energy indoor proximity system able to detect when a device is within its precise vicinity. Their ability to connect and communicate with devices within range makes them a fantastic tool for interactive experiences! For example, imagine walking up to any piece of artwork in a museum and to have your headset immediately provide information on the piece you’re viewing—without pushing buttons, selecting downloads, finding and opening pamphlets, or matching up exhibit numbers. iBeacons give your visitors a tour guide in their pocket—without the hassle of searching, selecting, and scrolling. Imagine beacons that can personally welcome your visitors and direct them to where they need to go.
Augmented Reality – taking iBeacons one step further is the concept of augmented reality. With augmented reality, sensory input such as sound, video and graphics are connected in real-time with environmental elements. In the case of trade shows, for example, this could mean that iBeacons in the app trigger a presentation of video and directional speakers focused on the exact spot where a visitor is standing! For conventions and trade shows, each exhibitor can custom craft an interactive display of directional speakers, customized lights, and 3D graphics—set to amaze and absorb visitors at their booths.
With these options, you have the opportunity to take your event app off the screen and to integrate it into your visitors’ experience. Business events strive to educate, engage, and incorporate people—with products, services, and with professional networking. An event app strengthened with these interactive technologies is primed to SUCCEED!
In this series, we’ll lead you through the complicated event app decision-making process. Apps are changing the face of event management. Yet, while 60% of Meeting and Event Planners intend to use an event app in the future, a full 40% have not used a meeting app in the past and do not plan to use one anytime soon. Whether you’re a total beginner or just beginning anew, here are some tips to get started with app development.
What do Event Planners want from an event app?
The event app industry is quickly becoming saturated with companies offering everything from customized, full-service development options, down to easy drag-and-click do-it-yourself choices. When you’re navigating through the potential providers, ask yourself how well the app developer is able to handle these top five issues.
1. Control of development—Event Planners are highly organized people and they know the needs and wants of their clients and attendees. On average, Event Planners feel more comfortable when they know that they are a part of the event app creation process, every step of the way. Playing a large role in the development process provides two main benefits. First, it helps Event Planners do what they do best—look for potential issues and solve problems. Second, it ensures that the Event Planners themselves are thoroughly knowledgeable about how the app is designed and the features that it offers—since they were fully participating in development.
2. Customized look—Event Planners know that logos and branding are extremely important to their clients. If an event app is customized in its function but it fails to incorporate the unique branding of the event or the corporate sponsor, then it has only completed half of its purpose. Corporate events exist to extend the reach and increase the visibility of a business. An event app must clearly reflect the contribution of the business responsible for its development.
3. Easily updated content—Event Planners are not software engineers. They need assistance setting the framework and foundation of an expert app, but they must be able to take control of the content. One of the main benefits of an event app is the possibility of effortless adjustments to schedules, agendas and more. This benefit is lost if the content management portion of the app is not intuitive.
4. Templates—Event Planners love to have their events continue annually and to grow, year after year. For this ideal situation, the ideal event app offers templates, so that the look and feel of the app remains consistent for subsequent events. Once a customized app is created to suit the particular needs of an event, it is an enormous benefit to have that information available for reuse later on.
5. Adaptability—Event Planners know . . . things change. More than just editing and content updating, how easy is it to add or remove the app’s tools and features, if necessary? Can a fresh, new social media content stream be added? Can a gaming or geolocation feature be included? Ensure that the foundation is in place, but also be certain that there is room for adaptation. Each year that the event continues, it’s vital that new tools and technologies can be included
Stay tuned for our next post, “How to Succeed with Event Apps—Part Two: Tech options to Consider.”
Finishing our six-part series on Evernote, we discuss some of the fascinating tools that have been developed specifically for this amazing organizational program. Although Evernote is designed to keep digital and electronic versions of our notes, its designers understood that some people naturally gravitate towards handwritten note-taking—they may even learn, process, and remember items better when they write in their own script. For these “hands-on” individuals, Evernote has the following magical options.
Evernote Business Notebook by Moleskine – THE traditional notebook, now digitally supported for technological convenience. For creative types and those who LOVE handwritten notes, this notebook allows you to JOT, sketch, or create whatever you like, your way, and then use Evernote’s Document Camera to save the images—even easily share your notes with your team. Your handwritten notes are still searchable—Evernote’s powerful search will recognize the text within your handwriting.
7notes – this app for iPad or iPhone allows you to quickly and accurately take notes in your own handwriting and to have those notes recognized, the text captured and synced into your Evernote account using the app’s state-of-the-art handwriting recognition engine. Anyone who, for business or personal reasons, prefers their own handwriting over fonts, texting or typing, will enjoy having the ability to merge the unique personality of their own script with the convenience of Evernote. This is a particularly useful app for classroom note-taking and business meetings, or for times when a keyboard simply isn’t practical.
Jot Script Evernote Edition – if indeed handwritten notes are your tried-and-true method, then certainly the stylus at hand (so to speak) is an important part of the experience. Jot Script is a company that understands what you’re looking for. If you’ve used previous styluses and found them flimsy, clunky, or imprecise, then give this implement a try. It’s designed to allow your handwriting to flow freely, as well as to let your notes flow directly into Evernote.
WritePad – this iPad/iPhone app allows you to write directly on the screen of your device, and it instantly converts your handwritten notes into computer text. Your notes can be synced to Evernote, and also Tweeted, posted to Facebook, emailed, integrated into maps, contacts, printed, exported as PDFs, translated into other languages, and MORE!
Pebble Smartwatch – as our final suggestion, we include a wearable designed to work with Evernote. If hands-on is your style, this offering may be for you. May your thoughts never be further from you . . . than your own wrist.
In conclusion, Apps will continue to develop and be developed—making each step in our lives, each glitch that we experience, easier to overcome. As we move into the future, we hope that technology will continue to streamline our effectiveness, allowing us to have more time for the things that really matter.
In this six-part series on Evernote, we’ve discussed the broad uses of this organizational tool, and how—now—there’s no excuse for wasting precious work time hunting down lost files or wading through disorganized materials. Let Evernote act as your personal assistant—making you look like you’re two steps ahead of the game as you instantly pull up memos, documents, email threads, web clippings, or business contact info—even personal anecdotes regarding sales leads or team members! Never scramble or stall for time again.
In a meeting, have you ever been called upon to provide unexpected information? Did you feel the pressure of all eyes on you as you desperately sifted through papers, scrolled through emails, and searched through documents or files? The following business apps will make your work flow . . . actually FLOW!
UberConference – a better, more connected form of free conference calls, UberConference is a visual phone conferencing service that lets you not only see the participants, but also share Evernote notes during the calls.
Smartsheet – an app that seamlessly joins spreadsheets to Evernote, offering all the convenience and informational power of both, plus task lists, file sharing, work automation, and an archive for thoughts and ideas.
Evernote Business for Salesforce – designed specifically for sales teams and working in conjunction with Salesforce software packages, Evernote Business for Salesforce brings Evernote’s information capture and sharing, and allows those notes to be entered directly into the Salesforce program.
Hello – this app keeps track of relevant information and anecdotes regarding business contacts. The app uploads business cards, connects with social media profiles, and keeps track of any information that will help you make conversations and meetings run more smoothly, socially!
Smart Stickers – if you need to scan and sort large amounts of documents, pages, or images, Smart Stickers can help. Select a color for a particular notebook, temporarily stick the colored “Smart Sticker” onto any page that you scan, and Evernote will automatically add the scanned image into the correct notebook, saving you the trouble of filing!
Mynd Calendar – an iPhone app that turns your smartphone calendar into a Mastermind, combining date and time, GPS location, and your Evernote notes to ensure that you’re always where you need to be.
Refresh – this iPhone app will send you the notes that you’ve saved regarding business contacts—helping you feel more prepared for business gatherings.
ScanSnap – the Evernote Edition of this app recognizes the differences between documents, receipts, photos, and business cards. It then automatically files these items into the appropriate notebook!
Atlas – this app keeps track of location data when uploading scans to Evernote, allowing you to search your information and notes by location.
FileThis – at last, take control of your online statements and invoices, automatically and securely. This app will send all of your bills, whether business-related or personal, to Evernote each month, placing them in the appropriate file and keeping records of previous statements.
Stay tuned for the final post in the series: “Evernote Illuminated—Part Six: Special Tools”, as we explore some of the apps and specially-designed hardware that can help adapt your individual preferences into the Evernote system!